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ChatBot Capabilities
Engage with potential customers in a highly-personalized manner. Chatbot remembers relevant customer data points and uses these in conversation where appropriate
Integrates with any API-enabled existing software, be it for Product Pricing, Underwriting, or even a Customer Rewards Program
Scripting optimization based on constant and ongoing analysis of conversation flow and drop-off points
Every conversation is monitored, with human-agent intervention as and when required, providing the best of both worlds
Design custom scripts to gather unique customer insights in an automated manner
Overcome language barriers by engaging with customers in their language of choice